CUSTOMER SUPPORT

Welcome to the Cartufy Customer Support Center. Before contacting us, you may find an instant answer to your question by reviewing our quick help pages:

If you still require assistance, our dedicated support team is happy to help you.

💬 Live Chat Support

For the fastest response regarding your order or product inquiries, please contact us via our live chat.

  • 📍 Click the Live Chat Icon located at the bottom-right corner of this page to start an instant conversation.
  • Live Chat Hours: Monday – Friday | 9:00 AM – 5:00 PM (UK Time / EST )
  • Please have your Order Number ready so we can assist you more efficiently.

📧 Customer Support Email & Phone

If you prefer to reach out via email or phone, we aim to respond to all inquiries within 24 hours on business days.

To help us assist you quickly, please include your Full Name, Order Number, and a clear description of your inquiry.

🏢 Mailing & Registered Office Address

For official, written, or legal correspondence, you can reach our headquarters at:

  • Company Name: Cartufy
  • Address: Flat 24, Doughty Court, Prusom Street, London, E1W 3RT, United Kingdom

🤝 Business, Media & Partnership Enquiries

We welcome inquiries from potential suppliers, brand partners, and media collaborations who share our commitment to quality.